COVID-19 INFORMATION - NEW ARRIVALS
Due to new regulations passed by the Australian Government, ALL travellers coming into Australia from overseas MUST self-isolate for 2 WEEKS.
Due to our hostel being a shared accommodation we are NOT equipped to self-isolate guests and will not be permitting guests entry if you have entered Australia from 12:00am on the 16th March 2020 onwards.
We recommend finding alternative hotel accommodation where it is possible to self-isolate.
We are legally obliged to turn away guests who do not meet the necessary requirements and regretfully do so. We must protect our staff and guests at the moment and will continually review this as new information comes in.
Due to this, all incoming guests will be required to sign a waiver to ensure that they meet the requirements of this before checking in. Anyone found to be lying will be reported to the proper authorities.
Anyone wishing to cancel their reservation can now do so up until 9pm the day of check in. If you have any questions or concern please send us an email or call us on 6135 4044.
Reception hours are 8am-9pm during the on-season (November - March) and 8am-8pm during the off-season (April - October). We are open till 9pm during Dark Mofo. Later check ins are possible if arranged at least an hour before reception closes. Check ins after midnight will not be accommodated unless they are the result of a flight delay. Our night manager needs sleep too!
All guests are required to show photo identification at time of check in and must have a valid credit card to secure bookings.
Non-Interstate travellers are subject to a $200 bond upon check-in. This is refunded at the end of the stay.
For bookings of 5 people or more, payment of the total cost must be taken on arrival. Payments can be split only when the full party is checking in together. A bond of $200 is also required during peak season (Oct-Feb)
kunanyi / Mount Wellington Shuttle Bus operates every Tuesday and Thursday @ 10:30 am from the hostel .
Catch it for free but don't forget to book your seats at reception as its subject to availability.
Due to a high demand of parking facilities there will be a $5 per day fee from November 2019 for use of our car parking facilities. Please see reception regarding this when checking in.
We do require a $50 key deposit for the boom gate. This is refundable upon check out.
Due to limited car spaces we are unable to reserve spots and we cannot guarantee a car space upon check in. In the event the car park is full there is street parking available for $2.50 per hour on Liverpool St. This parking is free between 6pm - 8:30am and free on weekends/public holidays. There is also free 2 hour parking on Molle St located 5 mins walk from the Backpackers. Our reception can assist you in anymore enquires regarding parking.
Please note: We have an age minimum of 16 years old with a parent or guardian. We are unable to accommodate children. Thanks